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Enterprise Content Management

Introduction

Enterprise Content Management (ECM) systems help organizations to store, access, edit, and collaborate on content creation and other information-related projects. Such software enables organizations to manage and distribute unstructured information such as invoices, health reports, survey results, accounting records, training videos, emails, and web pages.

Capture

The Capture component is responsible for entering information into the systems. The Capture tools typically convert source documents to electronic formats. At Inforgenx, we help you convert text-based source documents (mostly paper documents) such as invoices, contracts, and research reports as well as graphic based documents such as barcodes, scan reports, and design documents. If you have audio-based and video-based content (for instance, training material and marketing content), we can also help you store and manage that content. In the next stage, we help you organize all these electronic documents in an easy-to-navigate file structure. Our expertiselies in deciding the best ‘Capture’ tools based on your input documents and your organizational needs.

Manage

Once all your data is available in the system, we set up the ‘Manage’ component to help you manage the content. At this level, we design interfaces to access and modify the data. We also provide authentication and authorization features and access-control mechanisms so that only authorised people can use and/or modify the information. We also help you integrate business flows and workflows with the content – with an aim of automating the workflow or assisting you in decision making process. If you have web content in place or need one, we help you in establishing one!

Store

The Store components are typically responsible for temporary storage of frequently used information. Storage components generally store information that is not immediately required and is not ready for long-term storage. We help you design repositories and library services as well as decide on storage technologies (such as cloud, magnetic tapes) that best fits your budget and requirements.

Preserve

The Preserve component is responsible for storage and back up of information for long term use. In comparison to the ‘Storage’ tools, the ‘Preserve’ tools store infrequently used data (or static data) and are used to support regulatory compliance and disaster recovery. Our experts also help you set up an efficient data backup and archival systems.

Deliver

The ‘Deliver’ componenttransforms the available information and present it to the end users in different formats as per their needs. The Deliver components are also responsible for presenting information to the ‘Storage’ and ‘Preserve’ components. At Infogenx, our experts help you design the ‘Deliver’ component that meets all your requirements.

A Good ECM System Helps Your Organization in the Following Four Ways

  • • Compliance – Enforce regulatory requirements for all the content across the organization.
  • • Costs – Reduce storage costs and operational costs.
  • • Collaboration – Complete organizational tasks and activities faster.
  • • Continuity – Enable business continuity and minimize disruptions.